Chapter 07

Binding & COIs

Payment portal, e-sign portal, wire instructions, and broker COI list.

07.1

Payment Methods

Wire Transfer

Preferred

Wire transfer is the preferred payment method for all carriers. It is the safest and most reliable option for all parties.

Credit Card

Last Resort

Due to high fraud chargeback risk, credit card is a last resort. Requires the following documents PRIOR to processing:

EFT / eCheck

7-Day Hold

We can process EFT/eCheck payments, BUT we will not bind until AFTER the payment is cleared — this takes 7 business days. No exceptions.

07.2

Collect downpayment and signed finance agreement BEFORE binding any policy.

Get the application signed BEFORE binding — this is required to receive your commission.

Always double-check the effective date is correct before binding. Errors are very difficult to fix.

Store the signed application in the files section of the lead/customer record in the CRM.

Use the I4T email and phone number on all submissions and client-facing communications.

Never bind without a signed application on file. No application = no commission. This is a hard rule across all carriers.

07.3

35-Day Advance Notice Required

All insurance policies with federal filings require 35 days advance notice to cancel. Customers cannot get a same-day cancellation.

Client options if they want to cancel:

Revoke their operating authority with the FMCSA

Purchase a replacement policy before the cancellation takes effect

07.4